#26: How to Win on Purpose & Create Loyal Customers For Life (with Fred Reichheld, Bain Fellow and NY Times Best-Selling Author)

#26: How to Win on Purpose & Create Loyal Customers For Life (with Fred Reichheld, Bain Fellow and NY Times Best-Selling Author)

World's Greatest Business Thinkers · 2025-05-13
57:48

Today I’m joined by Fred Reichheld, Bain Fellow and NY Times Best-Selling Author, for a fascinating discussion on all things loyalty and CX.

Sponsored by https://www.b2bframeworks.com

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World's Greatest Business Thinkers

Nick Hague interviews world-renowned business experts from a range of disciplines to discuss their favourite strategies, models, frameworks, and their latest book releases on how to achieve business success.

Sponsored by B2B Frameworks.

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