007 Blending Tradition with Innovation: Katie Gates on Retail Success at Interlachen
In this episode of The Fairway to Retail Success, host Justine Gray sits down with Katie Gates, Director of Retail at Interlachen Country Club—one of AGM’s 2025 Top 10 Best of Best Platinum Award recipients. With a background in menswear retail and a sharp business mindset, Katie has transformed the member shopping experience through innovative marketing, strategic merchandising, and a balance of tradition and modern retail techniques. From high-ticket holiday sales to digital engagement and visual storytelling, Katie shares her strategies for driving revenue and member loyalty. Tune in for insights on elevating private club retail and what’s next for Interlachen’s award-winning shop!
The Fairway to Retail Success: An AGM Podcast
The AGM Podcast is your go-to resource for all things golf retail, bringing together the voices that shape our industry. Whether you’re looking for fresh marketing ideas, merchandising tips, or simply a bit of inspiration to tackle your next project, you’ll find it here. So, grab a cup of coffee, settle in, and let’s unlock your shop’s full potential—one episode at a time!
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