Handling Client Objections Like a Pro • BEP 152
The Business English Podcast

Handling Client Objections Like a Pro • BEP 152

2026-01-06

In this episode of the Business English Podcast, Rob shares a dramatic tale of a million-dollar deal negotiation in Warsaw, illustrating the power of a secret three-step language formula.

Key tips like mirroring objections, suggesting hypothetical solutions, and adjusting proposals turn potential deal-killers into opportunities. By mastering these strategic phrases, listeners can enhance their sales conversations, maintain composure under pressure, and ultimately increase their success in high-stakes business environments.

00:00 The High-Stakes Boardroom Drama
01:19 The Secret Three-Step Language Formula
01:58 Eddie's Big Pitch: A Case Study
04:00 Handling Objections Like a Pro
07:02 The Magic Phrases for Negotiation
09:27 Principles to Never Freeze Up
10:52 Final Thoughts and Takeaways

No. of episodes
159
Latest episode
2026-04-20

Where can you listen?

The Business English Podcast helps professionals to communicate more effectively, more confidently and with more impact. With professional content, rich in Business English vocabulary, expressions and conversation, the Business English Podcast is a great resource for all professionals. Improve business listening, speaking and writing skills, through interviews and masterminds with professionals from across industry. Whether for presentations, public speaking, negotiations or networking, the Business English Podcast has the tactics and techniques to help professionals communicate at their best!

Episodes