Making Complaints Count is our podcast where we'll be exploring the power of complaints and how organisations can use them to listen, learn and improve.
Each episode we'll be joined by experts working in the health and public sector, complaints champions and those who have experienced the complaints journey first-hand.
There are 34 episodes avaiable of Making Complaints Count.
We have categorized Making Complaints Count as:
Making Complaints Count is available, among others places, on:
The first episode of Making Complaints Count that we have available was released 5 October 2017.
Making Complaints Count is produced and created by Parliamentary and Health Service Ombudsman.
