Compliance and Governance in Learning and Development

In the third episode of *Perform Beyond*, Louise Brogan is joined again by Colin Lauder, Maureen Owens, and Priyesh to explore the critical importance of compliance and governance in the learning and development programs provided by VPS. The team focuses on how VPS ensures that its clients, especially in the highly regulated financial services sector, remain compliant with industry standards and regulations.

The discussion covers the detailed governance framework that VPS uses to monitor and measure success, including key performance indicators (KPIs) and service-level agreements (SLAs). Maureen shares her experience working in financial services and how the VPS team ensures their clients meet regulatory guidelines across multiple regions. Priyesh explains how VPS uses data and analytics to ensure that both operational and strategic goals are being met, providing insights into learner performance and course content efficacy.

Key Takeaways:

- Governance and Compliance: Governance is defined as the overarching framework of how VPS manages processes, policies, and people interactions, ensuring that both VPS and its clients adhere to regulatory standards.

- Critical Regulatory Topics: Compliance with regulations such as data protection, anti-money laundering, and ESG (Environmental, Social, and Governance) requirements are essential in the financial services sector. Maureen explains how VPS helps clients remain compliant, working closely with regulatory bodies and organizations like the Insurance Institute and LIA.

- Role of Data in Compliance: Priyesh shares how VPS leverages data analytics to track compliance, manage SLAs, and provide strategic reporting. The team uses this data to adjust training programs based on performance trends and learner feedback.

- CPD Hours: Continuous Professional Development (CPD) hours are crucial for many roles within financial services. VPS ensures that training programs are designed to help learners meet their CPD requirements throughout the year.

- Global Reach and Localized Governance: VPS supports clients across multiple countries, ensuring compliance with region-specific regulations. The team emphasizes the importance of tailoring content to meet the unique requirements of different jurisdictions.

Upcoming Episodes:

In the next episode, the team will discuss how VPS evaluates and develops a comprehensive training curriculum that meets client needs.

- The next episode will focus on the training curriculum and how VPS evaluates and adapts its training solutions to meet the evolving needs of its clients.

Make sure to subscribe to *Perform Beyond* so you don’t miss upcoming episodes. If you haven’t yet listened to the previous episodes, check them out for more insights into VPS’s processes. Feel free to share your thoughts and feedback on the VPS LinkedIn company page.

https://www.linkedin.com/company/vertexprofessionalservices-vps

Perform Beyond - Learning & Development with VPS

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