#228 - Hannah Russell of Roar B2B on the Contact Centre Expo & The Next CX Summit
You've probably met Hannah at the Contact Centre Expo, helpful positive and always helping put on a great show.
Hannah joins me to share details of the Next CX Summit in Manchester on July 15th and also we talk about the Contact Centre Expo in November and how you can get involved.
Get Out of Wrap - Contact Centre Chat
There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre.Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are.I’ll be chatting to people who know their stuff and are doing great things.This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.
- No. of episodes: 231
- Latest episode: 2025-06-27
- Business Management
Where can you listen?
