A Case Study: Oliver Harper on Sustainable Hospitality, Service Apartments & Building with Vision
In this special case study episode, Katya Kachkovska sits down with seasoned property professional Oliver Harper, Managing Director of Harper Luxe Serviced Apartments, for an insightful conversation on building a purposeful short-term rental business rooted in sustainability, creativity, and care.
With over 45 years of experience in construction, property development, and management, Oliver shares his inspiring journey—from hod carrier at 15 to managing his own property portfolio and now running beautifully restored, eco-conscious serviced apartments in Bedfordshire, UK.
💡 In this episode, you'll hear about:
How Oliver transitioned from construction to real estate and eventually into short-term rentals
Why Harper Luxe’s Dunstable apartments are a blueprint for future sustainable hospitality projects
The power of guest screening and third-party protection with Truvi (formerly Superhog)
The unique benefits of Truvi’s Damage Waiver & automated verification services
How Oliver integrates sustainability and wellness into every facet of his guest experience—think repurposed Victorian buildings, filtered water, LED lighting, insect hotels, and free Pashley bikes for guests
His team’s commitment to offsetting carbon footprints, including planting a tree for every guest stay
Advice for property managers looking to stand out in a crowded market
🛠️ Standout Quote:
"You need something unique. Something that tells a story—and shows guests that you're not just running a business, you're building a community and giving something back." – Oliver Harper
🌿 Sustainability in Action:
From reusing building materials and furnishing with pre-loved pieces to eliminating single-use plastics and harvesting rainwater—Oliver’s approach to property development is both environmentally and guest-centric.
🔗 Explore More:
Visit www.harperluxe.co.uk to see the apartments, courtyard, and all the thoughtful details that make Harper Luxe a true gem in the hospitality space.
Host as Guest
We turn the tables on vacation rental property managers. We invite PMs to be our guests, and they take us behind the scenes to give us a glimpse of how they work. They share their personal struggles, LOL-moments, insider secrets, and champagne-worthy successes. They reveal how they ensure guests return time after time and maximise their profits.
- No. of episodes: 26
- Latest episode: 2025-04-21
- Business Management
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